Specified Commercial Transactions Act notice
| Seller | Alpha-War G.K. (Alpha-War合同会社) |
|---|---|
| Person responsible | Keiko Knox |
| Address | 4-20-10 Shodo, Sakae-ku, Yokohama, Kanagawa 247-0022, Japan |
| Phone | 090-9383-0749 |
| contact@idcc.center | |
| Prices | Shown on each plan and exam page, including consumption tax |
| Other charges | Internet connection fees are the customer's responsibility |
| Payment method | Credit card, processed by Square |
| When payment is taken | Monthly plans: at sign-up and on each monthly renewal date Annual plans: at sign-up and on each yearly renewal date Exam vouchers: at purchase |
| Delivery | Available immediately after payment. Exams can be taken once online proctored exams open |
| Cancellation and refunds | Cancel subscriptions at any time from your account page and keep access until the end of the paid period. Because this is a digital service, payments already made are not refunded. Exception: unused exam vouchers are refunded in full if online exams have not opened within 6 months of purchase |
| Requirements | Current Chrome, Edge, Safari or Firefox, and an authenticator app for MFA |